Custom license plates sometimes have letters arranged vertically in front of the number. These vertical letters are part of the license plate number. If you have a plate with letters in front, enter the vertical part of the plate number first, then the rest of the number.
For example, DAV999 is the number of this license plate:
Sometimes the vertical part is after the number. In this case, enter the number first, then the letters top to bottom. Just remember: left to right, top to bottom.
For example, 234HT is the number of this license plate:
To improve service to our customers, we are upgrading our systems in December. During this upgrade process, the automated phone system, customer service representatives, and account access from the website or mobile app will be unavailable for several days. Please make note of this temporary service change when managing your account. For more details, visit: e-zpassny.com/new
SCAM ALERT: SMiShing Scam – We have recently learned of a SMS text message scam being presented as an attempt to collect Tolls on behalf of “NY Toll Services”. Please be advised this is NOT an authorized communication from E-ZPass or the Toll Agencies associated with E-ZPass. We advise you NOT to access the website contained within the message if you should receive one. E-ZPass New York will never ask for a customer’s Date of Birth, Social Security Number, or other personally identifiable information. Real communications from E-ZPass New York will only refer customers to the following official websites: EZPassNY.com and TollsByMailNY.com. If you receive this fraudulent SMS and would like to file a complaint with the FBI’s Internet Crime Complaint Center please visit, www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
Accessing your New York tolls just got easier! You can take advantage of self-service options via the Tolls by Mail NY websites and the Tolls NY Mobile App. Download the App for free today from the App Store or Google Play.
Tolls by Mail customers are encouraged to verify that their vehicle registration address is current. Maintaining an up-to-date address helps ensure timely receipt of Tolls by Mail Invoices.
2016 Tolls by Mail New York
